We are Tourleva Ltd., the owner of the website https://tourleva.com. This is our privacy policy and use of customer information:

Protect customer personal information

Tourleva Travel collects customer information for the purpose of providing services and improving service quality.
Tourleva is committed to not dealing in customer information.
Customer has the right to suspend/cancel the transaction after execution. Must comply with the conditions of cancellation of the accompanying service penalty.
Self-registered customer information such as Travel Newsletter, customers can stop this service at any time
Complaints and inquiries of customers will be received and resolved through the company’s official contact address
Information retention period is 1 year.
Address to store information: main office 41/11 Vo Van Dung, Thanh Hai Ward, Phan Thiet City, Binh Thuan, Vietnam

Purpose and scope of information collection

To record and compare service deployment information
Customer care
Scope of information collection: customers in Vietnam and overseas Vietnamese community

Scope of information use

Only circulated internally within the company for sales

Information storage time

Information retention period is 1 year
Address of the unit that collects and manages personal information
Main office 41/11 Vo Van Dung, Thanh Hai Ward, Phan Thiet City, Binh Thuan, Vietnam

Means and tools for users to access and correct their personal data.

The website does not have a member registration/management function. Customer information will be stored in the form of records. When deploying the service, if customers need to make adjustments, they need to contact sales staff

Commitment to protecting customer’s personal information

Tourleva Travel collects customer information for the purpose of providing services and improving service quality.
Tourleva is committed to not dealing in customer information.

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